Privacy Policy
Last updated: October 25, 2026
At Katté, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit www.katteliving.com, make a purchase, or interact with our services.
This website is operated by Purple Bay S.A., a company registered in Costa Rica, doing business as Katté Fine Living (“Katté,” “we,” “us,” or “our”).
We handle personal information in accordance with applicable data protection laws, including Costa Rica’s Law No. 8968, Ley de Protección de la Persona frente al Tratamiento de sus Datos Personales.
Information We Collect
When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect the following information:
Personal information: Name, email address, telephone number, and billing and shipping addresses.
Order information: Products purchased, transaction details, order history, and shipping preferences.
Payment information: Payment-related information processed through authorized payment providers.
Website activity: IP address, browser type, device information, operating system, referring websites, pages visited, and interactions with our website.
Communications: Information you provide when contacting our team, requesting assistance, or submitting inquiries.
We collect information directly from you, automatically through your use of our website, and through trusted service providers when necessary.
How We Use Your Information
We use the information we collect to:
Process payments, fulfill orders, and arrange deliveries.
Communicate with you regarding purchases, returns, and customer service inquiries.
Provide information about new collections, products, promotions, and special offers when you have agreed to receive marketing communications.
Improve our website, products, services, and overall shopping experience.
Analyze website traffic, customer preferences, and the effectiveness of our marketing activities.
Prevent fraudulent transactions and maintain the security of our website.
Comply with applicable legal, accounting, and regulatory obligations.
We use personal information only for legitimate business purposes and in accordance with applicable legal requirements, including obtaining consent where required.
Storing & Securing Your Information
We take reasonable technical and organizational measures to ensure that personal information is accurate, secure, and protected against unauthorized access, disclosure, alteration, or loss.
Transactions through our website are protected using secure, encrypted connections. Payment information is processed by authorized third-party payment providers, and Katté does not directly store complete credit or debit card numbers on its website systems.
Although we take appropriate precautions to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Sharing Your Information
We may share personal information with trusted third parties when necessary to operate our business and provide our services. These may include:
Shopify and other e-commerce service providers.
Payment processors and financial institutions.
Shipping carriers and logistics partners.
Email marketing and customer communication platforms.
Website analytics and advertising service providers, where applicable.
Professional advisers and regulatory authorities when required by law.
We limit the information shared to what is reasonably necessary for the applicable purpose and require appropriate safeguards where applicable.
We do not sell or rent customer contact lists to third parties for their independent marketing purposes. Certain advertising or analytics technologies may involve sharing website activity data with third-party platforms, as explained in this policy.
Access to personal information within our organization is limited to authorized personnel who require it to perform their responsibilities.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to support essential website functions, remember your preferences, analyze website traffic, and improve your shopping experience.
Where enabled, we may use analytics platforms such as Google Analytics and advertising technologies such as the Meta Pixel to understand website activity, measure campaign performance, and deliver relevant advertising.
These technologies may collect information such as your IP address, browser, device type, pages visited, referring websites, and interactions with our website.
You can manage cookies through your browser settings and, where available, our website’s cookie preferences. Where required by law, we request consent before activating non-essential tracking technologies.
Email Marketing & Communications
If you subscribe to our newsletter or agree to receive marketing communications, we may send you updates about new collections, product launches, promotions, and other Katté news.
Our email marketing platform may collect information about email delivery, opens, clicks, and interactions to help us understand and improve our communications.
You can unsubscribe at any time by clicking the unsubscribe link included in our marketing emails or by contacting us directly.
Unsubscribing from marketing communications will not affect essential messages related to your orders or transactions.
International Data Processing
Some of our trusted service providers may store or process personal information outside Costa Rica.
Where personal information is transferred internationally, we take appropriate measures to ensure that it is handled in accordance with applicable data protection requirements.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including completing transactions, providing customer support, maintaining business records, and complying with legal obligations.
When information is no longer required, we take appropriate steps to securely delete, anonymize, or otherwise dispose of it.
Your Privacy Rights
In accordance with applicable data protection laws, you may have the right to:
Request access to the personal information we hold about you.
Request correction or updating of inaccurate or incomplete information.
Request deletion of personal information, subject to applicable legal obligations.
Withdraw consent for certain uses of your information.
Request information about how your personal data is collected, processed, or shared.
To exercise these rights, please contact us using the information provided below. We may request identity verification before processing certain requests and will respond within the timeframes established by applicable law.
Third-Party Websites
Our website may contain links to external websites or services. Katté is not responsible for the content or privacy practices of third-party websites.
We encourage you to review their respective privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or applicable regulations.
Any updates will be published on this page with a revised effective date.
Contact Information
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
Katté Fine Living
Operated by Purple Bay S.A.
Website: www.katteliving.com
Email: info@katteliving.com
Telephone: +506 2289-8132
Registered address: 150 mts. oeste CC El Cruce, San Rafael de Escazú, San José, Costa Rica
Corporate identification number: 3-101-398883
